Our service providers

Adyen B.V.
Netherlands
Payment on the Website

 

American Express Payment Services Ltd.
Germany
Processing of credit card payments

 

PayPal (Europe) S.a.r.l. & Cie., SCA
Luxembourg
Payment on the website

 

Coface Debitorenmanagement GmbH
Germany
Collection agency

 

IHD Gesellschaft für Kredit- und Forderungsmanagement mbH
Germany
Collection agency

 

Reisswolf Akten- und Datenvernichtung GmbH
Germay
Document destruction

 

S+S SoftwarePartner
Germany
Accounting

 

Facelift brand building technologies GmbH
Germany
Software for the management of social media communities (Facebook, Instagram, Twitter)

 

GASTROFIX GmbH
Germany
Processing of guest data

 

INCERT eTourismus GmbH & Co.KG
Austria
Handling the sale of vouchers for hotel services via the website



Concardis GmbH
Germany 
Processing of credit card payments



SIX Payment Services
Germany 
Processing of credit card payments

 

 

 

S+K Trading GmbH+Co.KG
Germany
Printing of vouchers

 

LifeStyle Webconsulting GmbH
Germany
Development of the Software for Single Sign-On

 

ORACLE Deutschland B.V. & Co. KG
Germany
Software Family: OPERA PMS (Property Management System) - Software for the acquisition, management and completion of reservations and hotel stays SFA (Sales Force Application) - Software for the collection, administration of corporate clients and their contact persons

 

Sabre Hospitality Solutions GmbH
Germany
Software for the collection of data for creating and processing reservations for hotel stays

 

Toedt, Dr. Selk und Coll. GmbH
Germany
Software: dailypoint 360° Customer Reationship Management System / central guest database /
Dispatch of resident-related communication /
Management of newsletter subscribers and sending of newsletter /
Registration and administration of members of the customer loyalty program Award World / Processing of transactions within the framework of the customer loyalty program and partner programs (Miles, points,...) /

 

Hotelbird GmbH
Germany
Processing of guest data as part of the mobile check-in process

 

Flyline Tele Sales Service GmbH
Germany
Award World Service Center - Service Provider Customer loyalty program Acquisition and updating of customer data in the software of DDD Collection of credits Communication with members via telephone, fax, e-mail
 


goingsoft Deutschland GmbH
Germany
Guest WiFi



Macnetix GmbH
Germany
Guest WiFi

 

Serenata IntraWare GmbH
Germany
Confirmation of reservations

 

 

 

American Express Services Europe Limited
Germany
Digital transmission of interested parties for the Award World customer loyalty program on demand via a secure access of American Express edition as a CSV file

 

Strateco GmbH
Germany
Creation of digital newsletter access to mailingwork mailing portal and the TS&C software

 

Customer Alliance GmbH
Germany
Observe, evaluate and analyze online guest reviews of hotel stays and restaurant visits

 

Druckerei Hauserpressse GmbH
Germany
Shipping of printed material with personalization

 

Druckhaus Becker
Germany
Shipping of printed material with personalization

 

News aktuell GmbH
Germany
Sending of press information to journalists via software Zimpel



m3connect GmbH
Deutschland
Guest WiFi



The Cloud Networks Germany GmbH
Germany
Guest WiFi



Hoist Group GmbH
Germany
Guest WiFi 

Nor1 GmbH
Germany
Submitting Upsell Offers