Changes to services and safety measures in our hotels
We missed you! And are very pleased to tell you that in person and on site any time soon. As, depending on the respective location and legislation, our colleagues of Deutsche Hospitality and we are gradually available again for leisure travel since the beginning of May. But what does this mean? In the past few weeks, we had a close eye on the current developments and every (washed) hand on deck to create comprehensive safety measures for you and our staff. The result being a healthy stay in one of the group’s hotels with the highest possible level of safety and comfort. Holistic protection plans for our hotels and restaurants have been submitted to the German Government, and all of these have been approved. Focusing on everyone being safe, it is inevitable to make some restrictions to the services we offer. But, be assured that there is no limit to our passion for details or love for our guest community.
As part of Deutsche Hospitality we are now more than ever reflecting on our family ties, and unconditionally supporting the guidelines of our house of brands. These include the revision and adaption of all hygiene and disinfection procedures, specific training for every member of staff and regular checks and monitoring of the measures put in place. The key points are: more frequent cleaning & disinfection as well as social distancing rules in public areas. Our hotels are also in permanent contact with industry experts and local government authorities. The measures currently being implemented are as follows.