We welcome you in more than 20 countries worldwide. At present, the regulations for entry and accommodation may differ from country to country. In some regions, for example, a so-called 2-G rule has recently been introduced instead of the 3-G rule which allows access to indoor catering or accommodation only with proof of COVID-19 vaccination or recovery.
Before you set out on your trip, we therefore strongly recommend finding out about current entry regulations and about any regional restrictions which may apply at your destination. For the regulations applicable in Germany, please visit the website of the German Federal Government. Please also make sure in particular that you are fully informed regarding the need to provide evidence of COVID-19 vaccinations and tests. Thank you.
We wish you a pleasant stay.
We missed you! And are very pleased to tell you that in person and on site any time soon. As, depending on the respective location and legislation, our colleagues of Deutsche Hospitality and we are gradually available again for travel.
But what does this mean? In the past few weeks, we had a close eye on the current developments and every (washed) hand on deck to create comprehensive safety measures for you and our staff. The result being a healthy stay in one of the group’s hotels with the highest possible level of safety and comfort. Holistic protection plans for our hotels and restaurants have been submitted to the German Government, and all of these have been approved.
We are constantly working on optimizing this safety concept and adapting it to the prevailing circumstances. As a result, two rapid tests are available for our employees every week and our guests are given the opportunity to purchase self-tests at our hotels. Please note that due to local regulations, these self-tests are not accepted as an official certificate in some destinations. Additionally, we are implementing the Luca app in numerous hotels and restaurants in Germany to enable digital contact tracing in collaboration with health authorities. Other projects to enhance our hygiene standards include an antimicrobial nano-coating for frequently used "touch points" to eliminate viruses and bacteria, and a vaccination offer for our employees as soon as company doctors can be involved in the vaccination process.
Focusing on everyone being safe, it is inevitable to make some restrictions to the services we offer. But, be assured that there is no limit to our passion for details or love for our guest community.
In the following video you will see important security measures in our hotels and how we can all protect ourselves together.
Before you set out on your trip, we strongly recommend finding out about current entry regulations and about any regional restrictions which may apply at your destination. Please also make sure in particular that you are fully informed regarding the need to provide evidence of COVID-19 vaccinations and tests. Thank you.
We wish you a pleasant stay.
Some countries and federal states have issued temporary regulations banning overnight stays for tourism purposes. We are allowing all guests and customers who have made bookings to visit these areas as tourists to cancel or rebook accommodation free of charge according to the general terms and conditions.
Please contact your provider if you have made a reservation via a booking platform or third-party agent.
Our locally based staff will be happy to assist with any questions you may have regarding the rules for rebookings and cancellations.
As part of Deutsche Hospitality we are now more than ever reflecting on our family ties, and unconditionally supporting the guidelines of our house of brands. These include the revision and adaption of all hygiene and disinfection procedures, specific training for every member of staff and regular checks and monitoring of the measures put in place. The key points are: more frequent cleaning & disinfection as well as social distancing rules in public areas. Our hotels are also in permanent contact with industry experts and local government authorities. The measures currently being implemented are as follows.
Reception, check-in and check-out
Restaurant and bar area
Meetings, Events and Music
Thank you for being part of our community!
Last but not least, here are the service updates from our local heroes:
Jaz in the City Stuttgart
The covid19 - warn level will apply in Stuttgart from February 23, 2022, so a check-in is currently only allowed with 3G (vaccinated, recovered or tested).
Access to the restaurant is possible under the same 3G regulations.
If you are not vaccinated or recovered a new test must be presented every 3 days.
Entry and quarantine regulations must be observed upon arrival from foreign countries.
Food & Beverage:
Click here for further opening hours.
Jaz in the City Amsterdam:
Please note that we can only host two adults per room for the time being.
Food & Beverage:
More services to become available as soon as possible. Stay. Tuned!
Sport & Spa
Our “relaxercise” area is currently limited to exercise only. The wellness area remains closed for the time being and the fitness area is open on reservation so let our reception know when you’re in the mood to bust a move and make some sweat!
Music & Entertainment
Our musical program is still on pause, except for some spontaneous pop-up sessions. Alternatively, you can check out our social channels for digital live alternatives and beats.